Categories > Work Skills and Employability
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£30.00 + VAT

This online course in ‘Principles of Providing Administrative Service’ provides you  an understanding of core administrative skills.


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£30.00 + VAT

This online course provides learners with the knowledge and understanding needed to manage information and produce documents in a business environment.


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£30.00 + VAT

This course has been developed to provide learners with the knowledge and understanding needed to carry out their personal responsibilities in a business environment.


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£30.00 + VAT

This online course “Understanding the Rules of Customer Service” will help you and your staff to develop well-written and communicated practices and procedures.

 


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£30.00 + VAT

This online course provides learners with the knowledge and understanding needed to use both verbal and non-verbal communication techniques to deliver good service to customers.


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£30.00 + VAT

This course has been developed to provide learners with an increased understanding of the principles behind providing a good service to customer.


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£15.00 + VAT

Being the new person at work is never easy. It’s easy to feel overwhelmed on your first day at work. This module will help learners to prepare for work and let them know what to expect in the first month of starting a new job.


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